Installation Guide – Synergis Engineering Design Solutions

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Autodesk Education Suites 2011




Installation Guide




               June 2010
 2010 Autodesk, Inc. All Rights Reserved. Except as otherwise permitted by Autodesk, Inc., this publication, or parts thereof, may not be
reproduced in any form, by any method, for any purpose.

Certain materials included in this publication are reprinted with the permission of the copyright holder.

Trademarks
The following are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and other countries:
3DEC (design/logo), 3December, 3December.com, 3ds Max, Algor, Alias, Alias (swirl design/logo), AliasStudio, Alias|Wavefront (design/logo),
ATC, AUGI, AutoCAD, AutoCAD Learning Assistance, AutoCAD LT, AutoCAD Simulator, AutoCAD SQL Extension, AutoCAD SQL Interface,
Autodesk, Autodesk Envision, Autodesk Intent, Autodesk Inventor, Autodesk Map, Autodesk MapGuide, Autodesk Streamline, AutoLISP, AutoSnap,
AutoSketch, AutoTrack, Backburner, Backdraft, Built with ObjectARX (logo), Burn, Buzzsaw, CAiCE, Civil 3D, Cleaner, Cleaner Central, ClearScale,
Colour Warper, Combustion, Communication Specification, Constructware, Content Explorer, Dancing Baby (image), DesignCenter, Design
Doctor, Designer's Toolkit, DesignKids, DesignProf, DesignServer, DesignStudio, Design Web Format, Discreet, DWF, DWG, DWG (logo), DWG
Extreme, DWG TrueConvert, DWG TrueView, DXF, Ecotect, Exposure, Extending the Design Team, Face Robot, FBX, Fempro, Fire, Flame, Flare,
Flint, FMDesktop, Freewheel, GDX Driver, Green Building Studio, Heads-up Design, Heidi, HumanIK, IDEA Server, i-drop, ImageModeler, iMOUT,
Incinerator, Inferno, Inventor, Inventor LT, Kaydara, Kaydara (design/logo), Kynapse, Kynogon, LandXplorer, Lustre, MatchMover, Maya,
Mechanical Desktop, Moldflow, Moonbox, MotionBuilder, Movimento, MPA, MPA (design/logo), Moldflow Plastics Advisers, MPI, Moldflow
Plastics Insight, MPX, MPX (design/logo), Moldflow Plastics Xpert, Mudbox, Multi-Master Editing, Navisworks, ObjectARX, ObjectDBX, Open
Reality, Opticore, Opticore Opus, Pipeplus, PolarSnap, PortfolioWall, Powered with Autodesk Technology, Productstream, ProjectPoint, ProMaterials,
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Visual LISP, Volo, Vtour, Wire, Wiretap, WiretapCentral, XSI, and XSI (design/logo).

All other brand names, product names or trademarks belong to their respective holders.

Disclaimer
THIS PUBLICATION AND THE INFORMATION CONTAINED HEREIN IS MADE AVAILABLE BY AUTODESK, INC. "AS IS." AUTODESK, INC. DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE REGARDING THESE MATERIALS.

Published by:
Autodesk, Inc.
111 McInnis Parkway
San Rafael, CA 94903, USA
Contents




Chapter 1   Autodesk Education Suite 2011 Overview . . . . . . . . . . . . . 1
            Preparing for Installation . . . . . . . . . . . . . . .         .   .   .   .   .   .   .   .   .   .   .1
                 Installation Prerequisites . . . . . . . . . . . .          .   .   .   .   .   .   .   .   .   .   .2
                 Product List . . . . . . . . . . . . . . . . . . .          .   .   .   .   .   .   .   .   .   .   .2
                 Additional Software Notes . . . . . . . . . . .             .   .   .   .   .   .   .   .   .   .   .4
                 System Requirements . . . . . . . . . . . . . .             .   .   .   .   .   .   .   .   .   .   .4
                 Administrative Permissions . . . . . . . . . .              .   .   .   .   .   .   .   .   .   .   .6
                 Understand Installation and Licensing Types .               .   .   .   .   .   .   .   .   .   .   .6
                 Locate Your Serial Number and Product Key . .               .   .   .   .   .   .   .   .   .   .   .8
                 Minimize Installation Failure . . . . . . . . . .           .   .   .   .   .   .   .   .   .   .   .9
            Documentation . . . . . . . . . . . . . . . . . . . .            .   .   .   .   .   .   .   .   .   .   .9

Chapter 2   Stand-Alone      Installation . . . . . . . . . . . . . . . . . . . . . 11
            Installing Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
            Uninstall an Autodesk Product . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 3   Network      Licensing . . . . . . . . . . . . . . . . . . . . . . . . 15
            Plan Your Network Licensing . . . . . . . . .    .   .   .   .   .   .   .   .   .   .   .   .   .   . 15
                 Plan Your License Server Configuration      .   .   .   .   .   .   .   .   .   .   .   .   .   . 16
                      Single License Server Model . . . .    .   .   .   .   .   .   .   .   .   .   .   .   .   . 16
                      Distributed License Server Model .     .   .   .   .   .   .   .   .   .   .   .   .   .   . 16
                      Redundant License Server Model .       .   .   .   .   .   .   .   .   .   .   .   .   .   . 17
                 Learn About Your License . . . . . . . .    .   .   .   .   .   .   .   .   .   .   .   .   .   . 18




                                                                                                                     iii
                            License Operation and Availability .      .   .   .   .   .   .   .   .   .   .   .   .   . 18
                            License Files . . . . . . . . . . . . .   .   .   .   .   .   .   .   .   .   .   .   .   . 19
                            License Types and Behaviors . . . .       .   .   .   .   .   .   .   .   .   .   .   .   . 21
                            Heartbeat Signal . . . . . . . . . . .    .   .   .   .   .   .   .   .   .   .   .   .   . 22
                Install the Network License Manager . . . . . .       .   .   .   .   .   .   .   .   .   .   .   .   . 22
                Configure a License Server (Windows) . . . . .        .   .   .   .   .   .   .   .   .   .   .   .   . 23
                Uninstall the Network License Manager . . . .         .   .   .   .   .   .   .   .   .   .   .   .   . 25
                FLEXnet Configuration Tools . . . . . . . . . .       .   .   .   .   .   .   .   .   .   .   .   .   . 26
                      Utilities for License Server Management .       .   .   .   .   .   .   .   .   .   .   .   .   . 26
                      The Options File . . . . . . . . . . . . . .    .   .   .   .   .   .   .   .   .   .   .   .   . 26
                Licensing Multiple Products . . . . . . . . . . .     .   .   .   .   .   .   .   .   .   .   .   .   . 27

Chapter 4       Create    Deployments . . . . . . . . . . . . . . . . . . . . . . . 31
                Set Up and Create a Deployment . . . . . . . . . . . . . . . .                        .   .   .   .   . 31
                     Prepare for a Network Deployment . . . . . . . . . . . .                         .   .   .   .   . 31
                     Configure Individual Products . . . . . . . . . . . . . .                        .   .   .   .   . 33
                     Create a Network Share . . . . . . . . . . . . . . . . . .                       .   .   .   .   . 34
                     Your Deployment Choices . . . . . . . . . . . . . . . .                          .   .   .   .   . 35
                           Enter User and Product Information . . . . . . . .                         .   .   .   .   . 35
                           Specify Log Files . . . . . . . . . . . . . . . . . . .                    .   .   .   .   . 35
                           Silent Mode . . . . . . . . . . . . . . . . . . . . .                      .   .   .   .   . 36
                           Select a License Type (optional) . . . . . . . . . . .                     .   .   .   .   . 36
                           Select the Installation Type (optional) . . . . . . .                      .   .   .   .   . 37
                           Select Installation Folders for Support Content . .                        .   .   .   .   . 39
                           Define Search Paths and File Locations (optional) .                        .   .   .   .   . 41
                           Install Additional Files (optional) . . . . . . . . . .                    .   .   .   .   . 42
                           Specify User Preferences (optional) . . . . . . . .                        .   .   .   .   . 43
                           Include Service Packs (optional) . . . . . . . . . .                       .   .   .   .   . 43
                           Configure InfoCenter Communication Center
                             (optional) . . . . . . . . . . . . . . . . . . . . .                     .   .   .   .   . 45
                           Allow Users to Access Online Resources (optional) .                        .   .   .   .   . 46
                     Creating a Default Deployment . . . . . . . . . . . . . .                        .   .   .   .   . 48
                     Creating a Configured or Customized Deployment . . .                             .   .   .   .   . 50
                     Final Review and Complete Setup . . . . . . . . . . . .                          .   .   .   .   . 53
                     Modify a Deployment (optional) . . . . . . . . . . . . .                         .   .   .   .   . 54
                     Point Users to the Administrative Image . . . . . . . . .                        .   .   .   .   . 54

Chapter 5       Distribute Products Using Ghosting . . . . . . . . . . . . . . . 57
                Use a Master Image to Distribute Multi-Seat Stand-Alone Products to
                 Multiple Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
                Use a Master Image to Distribute Network Licensed Products to
                 Multiple Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
                Restore a Master Image . . . . . . . . . . . . . . . . . . . . . . . . . . 59




iv | Contents
Chapter 6   Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
            Product Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Chapter 7   Contact and Support . . . . . . . . . . . . . . . . . . . . . . . 63
            Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
            Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
            Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Chapter 8   Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 67
            Licensing Issues . . . . . . . . . . . . . . . . . . . . . . . . .    .   .   .   .   . 67
            Licensing Errors . . . . . . . . . . . . . . . . . . . . . . . . .    .   .   .   .   . 67
                 Errors Caused by Hardware Changes . . . . . . . . . . .          .   .   .   .   . 68
                 Errors Caused by Reinstalling an Operating System . . .          .   .   .   .   . 68
                 Errors Caused by Changing the System Date and Time .             .   .   .   .   . 69
            Networking Issues . . . . . . . . . . . . . . . . . . . . . . . .     .   .   .   .   . 69
            Deployment Issues . . . . . . . . . . . . . . . . . . . . . . .       .   .   .   .   . 71
            Activation Issues . . . . . . . . . . . . . . . . . . . . . . . . .   .   .   .   .   . 77
            Refresh Issues . . . . . . . . . . . . . . . . . . . . . . . . . .    .   .   .   .   . 78

            Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79




                                                                              Contents | v
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