#04017A: Special Policy – Tail Lamps/Stop Lamps – (Aug 6, 2004)

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Document ID: 1542791                                                                                              Page 1 of 9



    2004 Chevrolet TrailBlazer - 4WD   |   Bravada, Envoy, Rainier, TrailBlazer (VIN S/T) Service Manual   |   Campaigns   |
                                   Special Policy    | Document ID: 1542791


#04017A: Special Policy - Tail Lamps/Stop Lamps -
(Aug 6, 2004)
Subject:         Special Policy Adjustment -- Tail Lamps/Stop Lamps


Models:          2004 Buick Rainier
                 2002-2004 Chevrolet TrailBlazer, TrailBlazer EXT
                 2002-2004 GMC Envoy, Envoy XL
                 2002-2004 Oldsmobile Bravada




DUE TO PART AVAILABILITY, CUSTOMERS ARE BEING NOTIFIED IN PHASES. THIS
BULLETIN IS BEING REVISED TO INCLUDE ADDITIONAL PART NUMBERS. AS PARTS
 BECOME AVAILABLE, ADDITIONAL LETTERS WILL BE MAILED AND DEALERS WILL
                     BE NOTIFIED VIA GM MESSENGER.




Condition

Some 2002-2004 model year Chevrolet TrailBlazer and TrailBlazer EXT, GMC Envoy and Envoy XL,
Oldsmobile Bravada vehicles, and 2004 Buick Rainier vehicles have tail lamp/stop lamp(s) that may
become inoperative.


Special Policy Adjustment

This special policy covers the condition described above for a period of 6 years or 72,000 miles
(116,000 km), whichever occurs first, from the date the vehicle was originally placed in service,
regardless of ownership. The repairs will be made at no charge to the customer.

For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after
June 3, 2004, are covered by this special policy and must be submitted using the labor operation
codes provided with this bulletin. Claims with repair orders prior to June 3, 2004 must be
submitted to the Service Contract provider.


Vehicles Involved

Involved are 2002-2004 model year Chevrolet TrailBlazer and TrailBlazer EXT, GMC Envoy and
Envoy XL, Oldsmobile Bravada vehicles, and 2004 model year Buick Rainier vehicles built within the
following VIN breakpoints:


  Year           Division                          Model                        From                 Through
  2004              Buick                          Rainier                   42100176               42149722
  2002           Chevrolet                       TrailBlazer                 22100007               22530814
  2003           Chevrolet                       TrailBlazer                 32100001               32415147
                                2009 General Motors Corporation. All rights reserved.




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Document ID: 1542791                                                                         Page 2 of 9



  2004          Chevrolet               TrailBlazer             42100001           42149863
                                                                22442652           22460353
  2002          Chevrolet            TrailBlazer EXT
                                                                26100010           26138714
                                                                32100002           32229743
  2003          Chevrolet            TrailBlazer EXT
                                                                36100001           36246835
  2004          Chevrolet            TrailBlazer EXT            46100116           46109875
  2002            GMC                     Envoy                 22100001           22530816
  2003            GMC                     Envoy                 32100003           32415148
  2004            GMC                     Envoy                 42100011           42149864
                                                                22437217           22460354
  2002            GMC                   Envoy XL
                                                                26100018           26138713
                                                                32100013           32191834
  2003            GMC                   Envoy XL
                                                                36100011           36246828
  2004            GMC                   Envoy XL                46100127           46109865
  2002         Oldsmobile                Bravada                22100005           22525166
  2003         Oldsmobile                Bravada                32100018           32409362
  2004         Oldsmobile                Bravada                42100044           42130124


Parts Information

Parts required to complete this special policy are to be obtained from General Motors Service Parts
Operations (GMSPO).


   Part Number                            Description                           Qty/ Vehicle
     16532713                        Board, T/Lp Circ (Chev)                        1 or 2
     16532714                    Board, T/Lp Circ (Chev Export)                     1 or 2
     16532716                        Board, T/Lp Circ (GMC)                         1 or 2
     16532715                     Board, T/Lp Circ (Olds/Buick)                     1 or 2
     12450108                      Bulb, Trade #3157 (Chevy)                        1 or 2
     09441839                  Bulb, Trade #3057 (Buick/Olds/GMC)                   1 or 2


Customer Notification

Customers will be notified of the special policy on their vehicles by General Motors (see copy of
typical customer letter included with this bulletin -- actual divisional letter may vary slightly).


Service Procedure

  1. Open the rear liftgate.




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Document ID: 1542791                                                                 Page 3 of 9




  2. Remove the two screws that attach both the left and right tail lamp assemblies and remove
     the lamps from the body.




  3. Inspect the part number on both the left and right tail lamp circuit boards.

     Chevrolet - New P/N 16532713

     Chevrolet Export - New P/N 16532714




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Document ID: 1542791                                                                     Page 4 of 9



     Buick and Oldsmobile - New P/N 16532715

     GMC - New P/N 16532716

       If the part number printed on a circuit boards IS one of the part number listed above,
        then the circuit board is the new design and does NOT need to be replaced.
       If the part number printed on a circuit board is NOT one of the part numbers listed above,
        then the circuit boards is the old design and MUST BE REPLACED. Proceed to the next
        step if either circuit board needs to be replaced.
  4. Turn on the tail lamps, directional signals, etc. and determine if there are any bulbs that
     require replacement.
  5. Disconnect the electrical connector from the circuit board being replaced.




  6. Remove the three screws attaching the circuit board to the tail lamp and remove the circuit
     board.
  7. Install a NEW stop lamp bulb in a NEW circuit board.
       On Chevrolet, Buick and Oldsmobile vehicles, the stop lamp bulb is located in the UPPER
        (top) socket in the circuit boards.
       On GMC vehicles, the stop lamp bulb is located in the LOWER (bottom) socket in the
        circuit board.

     Important: This special policy will cover the cost of replacing the stop lamp bulb(s). All
     other bulbs that require replacement are to be submitted under the normal warranty
     operation, if applicable.

 8. Transfer the remaining bulbs from the old circuit board to the new circuit board. Replace any
    burned out bulbs.
 9. Connect the electrical connector to the new circuit board(s).
10. Turn on the tail lamps, directional signals, etc. and verify that all bulbs are functional.
11. Install the circuit board to the tail lamp and install the three screws.

     Tighten
     Tighten the screws to 1.9 Nm (17 lb in).




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Document ID: 1542791                                                                       Page 5 of 9



 12. Install both the left and the right tail lamp assemblies to the body and install the screws.

      Tighten
      Tighten the screws to 1.9 Nm (17 lb in).

 13. Close the liftgate.


Claim Information

For vehicles repaired under the terms of this special policy, submit a claim with the information
indicated below:

Important: This special policy will cover the cost of replacing the stop lamp bulb(s). All other
bulbs that require replacement are to be submitted under the normal warranty operation, if
applicable.


                               Part    Part    Parts   CC-   Labor                         Net
    Repair Performed          Count    No.     Allow   FC     Op        Labor Hours       Item
Replace One or Both Tail
                                                       MK-
Lamp Circuit Boards &           2-4      --       *          T5601           0.3          N/A
                                                       95
Tail/Stop Lamps
                                                                             0.2
Reimbursement For
Previous Repairs (Canadian      NA                NA         T5602                         **
                                                                       Administrative
Dealers ONLY)
                                                                        labor hours
* -- The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price
plus applicable Mark-Up or Landed Cost Mark-up (for IPC) for circuit board(s) & tail
lamp/stop lamp(s) needed to complete the repair.

** -- The amount identified in the "Net Item" column should represent the customer
reimbursement amount.


Customer Reimbursement - For US

All customer requests for reimbursement for previous repairs for the special policy condition will be
handled by the Customer Assistance Center, not by dealers.

A General Motors Special Policy Customer Reimbursement Procedure Form is included with the
customer letter.

Important: Refer to GM Service Policies and Procedures Manual, section 6.1.12, for specific
procedures regarding customer reimbursement and the form.


Customer Reimbursement - For Canada

Customer requests for reimbursement of previously paid repairs to replace tail lamp circuit board
(s) and tail lamp/stop lamp(s) are to be submitted prior to or by December 31, 2005. Repairs must
have occurred within the 6 years of the date the vehicle was originally placed in service, or
116,000 km, whichever occurs first.




http://gsi.xw.gm.com/si/showDoc.do?docSyskey=1542791&from=bcpi                              1/13/2009
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